areas of expertise
Call Center Management
Cerritos Community College
University of California – Irvine
Accomplished Operations Professional Experienced in Start-up and Hyper-Growth Environments A Passionately Engaged Leader Expertise in Contact Center and General Management Demonstrated ability to work efficiently under pressure and meet deadlines Strong analytical ability with exceptional attention to detail Ability to communicate effectively at various levels with individuals and groups
I like to leverage my professional experience to bring a new experience to consumers with personal finance needs.
Before joining MaxDecisions, Inc. Nicole managed all call center activities for LoanDepot consumer and mortgage lending. She began her career at CashCall and she is a Six Sigma Blackbelt certified.
Plano, TX (Jan 21th, 2019) – For Immediate Release – MaxDecicisons Inc., is a leader in performance marketing, analytics and predictive modelling, today announces today that it has promoted Nicole Houston to Chief Executive Officer. Nicole Houston was instrumental in growing MaxDecisions, Inc.’s business and client base since 2016. She along with Founder Timothy Li and
Plano, TX (Jan 14th, 2019) – For Immediate Release – MaxDecicisons Inc., is a leader in performance marketing, analytics and predictive modelling, today announces the establishment of providing offline marketing solutions to a new challenger bank. MaxDecisions, Inc. will be providing prospect list fulfillment to mailing logistics as the named partner for the new challenger bank.
axDecicisons Inc., is a leader in analytics and predictive modelling and performance marketing, today announced today that it has received Metro2 certification from CDIA (Consumer Data Industry Association). The combination of our analytics, portfolio management report and Metro2 Credit Reporting capabilities make it easier for lenders and financial institutions to report accurate representations of consumer payment behaviours to major credit bureaus.
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